The hotel offers amenities for your comfortable stay and unforgettable experiences
Family-Friendly Haven
“The hotel provided excellent facilities for kids, ensuring a comfortable stay for our family while I was on a business trip.” view full review
Spotless Comfort
“Our room was impeccably clean, and the bed was so comfortable that we enjoyed a restful night after attending a show.” view full review
Delicious Dining
“The bar area served fantastic food at reasonable prices, allowing us to relax and enjoy delicious meals during our brief stay.” view full review
Impressive Amenities
“Despite our short visit, the extensive amenities and cleanliness of the hotel made a lasting impression on us, including a generous breakfast.” view full review
General
No smoking on site
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
Sports & Fitness
Fitness centre
Services
Room service
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Spa & Leisure
Indoor swimming pool
Massage
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Ironing facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Media
AM/FM alarm clock
Show more
Location
1 Suffolk Place,
London,
United Kingdom,
SW1Y 4BP,
Greater London
Map view
street view
1 Suffolk Place,
London,
United Kingdom,
SW1Y 4BP,
Greater London
City landmarks
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
1.3
km
Museum
The British Museum
1.6
km
Garden
Buckingham Palace
1.4
km
Church
Westminster Abbey
1.2
km
Elizabeth Tower - Houses of Parliament
Big Ben
1.7
km
Park
Hyde Park
2.4
km
Public Building
Houses of Parliament
1.3
km
Gallery
Tate Modern
2.2
km
Opera House
Covent Garden
1.1
km
Clive Steps
Churchill War Rooms
860 m
Oxford Street
Oxford Street
1.1
km
Palace
St James's Park
910 m
Marylebone Rd
Madame Tussauds London
2.3
km
Market
Borough Market
2.8
km
Museum
Victoria and Albert Museum
3.1
km
Church
St Paul's Cathedral
2.4
km
Museum
London Transport Museum
940 m
Church
Westminster
2.0
km
Aquarium
SEA LIFE Centre London Aquarium
1.5
km
Great Central House
Marylebone
2.1
km
87-135 Brompton Rd
Harrods
2.4
km
Castle
Tower of London
3.8
km
Museum
Science Museum
3.2
km
Museum
Sir John Soane's Museum
1.6
km
Nearby
Square
Trafalgar Square
460 m
Museum
National Gallery
260 m
Square
Piccadilly Circus
370 m
Whitehall Palace Whitehall Horse Guards Avenue
Banqueting House
560 m
Gallery
National Portrait Gallery
400 m
Restaurants
Planet Hollywood
160 m
57-60 Haymarket
Angus Steakhouse
310 m
20 Cranbourn Street Leicester Square
Thai Square Trafalgar Square
170 m
21-24 Cockspur Street Trafalgar Square
Squares
150 m
Whitcomb Street Trafalgar Square
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Friendly staff
Great location
Pricing
Family dining options
8.4/10
Great
Rooms
8.8
Location
9.2
Service
8.8
Dining
7.8
Guest reviews
8.4/10
based on 6 reviews
5/5
based on 975 reviews
9.4
9.4/10 based on 382 reviews
#17 of 1,129 hotels in London based on Tripadvisor
Robin
United Kingdom,
January
2024
8.2/10
The hotel is superbly located, making it convenient to access various attractions and great restaurants. The rooms are beautifully decorated, clean, and offer everything needed for a comfortable stay. The service is top-notch, with helpful staff providing valuable assistance. However, the dining experience, while good, falls slightly short of exceptional. Overall, a great value for the money.
Rooms
9.0
The rooms were beautifully decorated, clean, and well-equipped, providing a comfortable stay.
Service
8.0
The staff was very helpful and knowledgeable, offering great value for the money.
Location
9.0
The location is superb, with easy access to transportation, attractions, and fantastic dining options in the area.
Dining
8.0
The dining experience was excellent, offering delicious options and fresh selections, though not at the absolute highest standard.
Facilities
7.0
The facilities provided were adequate and met our needs during the stay.
Liam
United Kingdom,
December
2023
9.2/10
I had an incredible stay at the hotel, right off Trafalgar Square, perfect for exploring the theater district and nearby attractions. The rooms were spacious and elegant, providing a comfortable retreat after a busy day. The service was exceptional, with a personal touch that made my visit truly memorable. Dining options were varied, though pricing could be more family-friendly. The central location and top-notch service truly make this hotel a gem in the heart of London.
Rooms
9.0
The rooms were large, comfortable, and elegantly decorated, offering excellent amenities and a luxurious feel.
Service
10.0
The service was outstanding, with attentive staff going above and beyond to ensure a wonderful stay.
Location
10.0
The hotel's location is unbeatable, right in the bustling theater district, making it perfect for exploring the city's entertainment and dining options.
Dining
8.0
The dining experience was delightful, with a variety of options to choose from, although pricing could be more accommodating for families.
Facilities
9.0
The hotel offers fantastic facilities, including dining options and convenient services that enhance the overall guest experience.
Friendly staff
Pricing
Ray
United States,
November
2023
8.4/10
Staying at this hotel was truly a mix of great experiences. The rooms were nicely furnished, extremely clean, and felt comfortable, though it did take a while to warm up if the heating was on. The service was fantastic, with extremely helpful and friendly staff who were very accommodating and always looking after us. The location was superb, with easy access to various attractions and great restaurants nearby. The dining options were expansive and delicious, but a bit limited for those with certain dietary restrictions. Overall, a delightful stay with a few minor hiccups.
Rooms
8.0
The rooms were nicely furnished, extremely clean, and felt comfortable, though it took a long time to warm up when heating was on.
Service
9.0
The service was amazing, with extremely helpful and friendly staff who were always looking after us in the best way.
Location
9.0
The location was superb, with easy access to various attractions and great restaurants nearby.
Dining
7.0
The dining experience was expansive with a large amount of choices which would suit many different tastes, but a bit limited for some dietary restrictions.
Facilities
9.0
The facilities were top-notch, offering everything needed for a comfortable stay.
Frederick
United States,
September
2023
8.4/10
Staying at this hotel was really great! The rooms are huge, quiet, and comfortable, beautifully decorated by Kit Kemp. The service was fantastic, with very helpful, friendly, and polite staff who made our Anniversary celebration special. The location is perfect for theater and museum enthusiasts, although it could have been a little larger. The dining experience was one of the best we've had, though a bit lukewarm at times. Overall, it was an excellent experience in a 5-star hotel in London.
Rooms
9.0
The rooms were really great, quite, and comfortable.
Service
9.0
The service was fantastic, with very helpful, friendly, and polite staff. They hid us away in the conservatory and made our stay special.
Location
8.0
The location is perfect for theater and museum goers, with easy access to most attractions, theaters, and Oxford St by taxi or Uber.
Dining
8.0
The dining experience was one of the best we've had, with delicious soft eggs. However, the food was occasionally a little lukewarm.
Facilities
8.0
The facilities inside the hotel on the 1st floor, especially the smoking area, were great.
Amy
United Kingdom,
May
2023
8.8/10
The suite I stayed in was wonderful, having been designed by Kit Kemp, with an eclectic mix of items and furnishings that worked so well together. The rooms were excellent, and I really liked the decor. The service was extremely helpful and friendly, especially with all our requests and recommendations for theatre tickets. The location was very central for shopping, sightseeing, public transport, and perfect for West End theatre. The dining experience in the bar was excellent with perfectly fresh fruit, juice, pastries, and cakes. Overall, a great stay with some minor drawbacks.
Rooms
9.0
The suite was wonderful with a great mix of items that worked well together.
Service
9.0
The staff were extremely helpful and friendly.
Location
9.0
The location was very central for shopping, sightseeing, and close to main attractions.
Dining
9.0
The dining experience was excellent in the bar with fresh fruit, juice, pastries, and cakes.
Facilities
8.0
The facilities were top-notch.
eclectic decor
minor drawbacks
Joey
United States,
April
2023
8.6/10
I absolutely loved my stay at this hotel! The rooms were gorgeously appointed with a superb huge bed and luxurious bedding, and the bathroom was magnificent and pristine. The design by Kit Kemp was fantastic, creating a wonderful eclectic mix of items and furnishings that blended so well together. The service was a bit hit and miss at times but overall very attentive and professional, with a friendly touch like being invited for a drink and even given a map to save on taxi fare. The location couldn't be better, being on the Piccadilly line for easy access to Heathrow, surrounded by great restaurants in Soho, and within a seamless walk to attractions and the West End theatre. However, the dining experience, while offering great options, was a bit chaotic with staff seeming not so happy. Nevertheless, I would definitely recommend this hotel for its amazing rooms, convenient location, and overall great stay.
Rooms
9.0
The rooms were immaculate and beautifully designed by Kit Kemp.
Service
8.0
The service was very attentive and professional, with friendly gestures like offering a drink and providing a map for directions.
Location
10.0
The location is superb, right in the heart of London's theatre district and conveniently central for shopping, sightseeing, and public transport access.
Dining
7.0
The dining experience was excellent with perfectly fresh options, although the service was a bit confusing at times.
Facilities
9.0
The facilities were great, offering everything needed for a comfortable and enjoyable stay.
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